Booking a Visit List of Categories
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Bookings Page 2
- How do I make a booking?
- Do I have to call to confirm my booking?
- How many days per year can we book?
- What does a respite stay cost?
- What if there is an emergency situation in our family and we need more time?
- What happens at admission?
- At what time can I admit my child or young adult?
- What do I send with my child?
- What does my child do at the Rotary Home?
- What happens at discharge?
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How do I make a booking?
We encourage parents to use our online booking program. You will receive confirmation of your visit in as little as a few hours if the form is received during normal business hours (Mon - Fri, 9am - 3pm), and the maximum turnaround time will be 2 days.
You can also phone between 9:00 a.m. and 3:00 p.m. and our administrative assistant will be happy to check availability and book the visit for you.
We strongly encourage parents to book visits well in advance of the days that you want, especially if they are during school vacations. The summer months are usually completely booked by mid April.
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Do I have to call to confirm my booking?
No. A few days before the admission, a staff member will phone and confirm with you that your plans are still the same. However, it is thoughtful of you to phone earlier to advise us if your plans have changed so that we may let other parents know that there is space available for their child - there are always people on the waiting list.
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How many days per year can we book?
During the School Year (Sept - June)
Each families can book an initial set of 25 days of respite during the
school year. You are invited to place your child on a waiting list for any days
above the initial 25.
During the Summer Respite (July & Aug)
Our goal is to accommodate as many families in our community as possible. In
response to the increased demand for summer respite, your child will be eligible
for one full week plus one full weekend (10 days) of respite for the summer months.
Holiday Visits
Due to the very high demand during school vacations, families are limited to
the following:
- 2 long weekends per year
- 3 school professional days per calendar year
- March Break once every 4 years
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What does a respite stay cost?
Children's Services
Families are asked to pay $10.00 per day for each child. There are no additional charges. The remaining costs are borne by the Ministry of Community and Social Services and the Ministry of Children and Youth Services.
Adult Services
The cost of our adult overnight respite is still to be determined. It will depend on the type of program that is developed and the type of funding that is secured.
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What if there is an emergency situation in our family and we need more time?
Some unexpected situations inevitably arise in all families. These might include the illness of one of the parents, or an illness or death of a close family member.
The Rotary Home is here to support you and will make every effort to accommodate your child at this time. Telephone DAY or NIGHT and arrangements will be made, if space is available, for your child's immediate admission and stay until the crisis is over.
Days used in an emergency do not count towards the usual number of nights used per year; you may plan your vacation time knowing that we are always available for you as well (space permitting) in unexpected circumstances.
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What happens at admission?
At each admission parents are asked to review and update the care plan and make any changes to it. The admitting Counsellor or Nurse will also review the medications and special equipment with you at this time. Counsellors who can be 'in charge' undergo a training routine in the administration of medication. The care that your child receives at the Rotary Home is based on your guidelines. As much as possible, the same schedules and procedures that are used at home are followed by our staff.
You will be asked to sign forms that give the Rotary Home permission to care for your child, to take your child on outings, and to seek emergency medical attention if necessary for your child.
Once a year you will be asked to sign special needs agreement, as well as renew the doctor's certificate regarding communicable diseases.
You will also be given your bill, which we request you pay upon admission.
Sometimes children are admitted right from school. This is possible through arrangements made by the parents with the school board's transportation department to have the school bus deliver the children to the Rotary Home. A parent in this case must come in prior to the admission of the child, sign the forms, and review the care plan and medications.
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At what time can I admit my child or young adult?
Due to the high demand for respite we are often full to capacity. In order to ensure we do not have too many children under our care at one time admissions times are between 15:00-16:30, and discharges between 13:00-14:30.
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What do I send with my child?
Clothes including appropriate outdoor clothing such as a hat, jacket, mittens, etc., Special equipment such as catheters, splints, voice-box, wheelchair, etc., medications, diapers, bottles and formula for babies, food supplements such as Ensure, a special toy if the child feels more comfortable with it. Toothpaste, toothbrush, and shampoo.
Please label all belongings and make a descriptive list of everything.
All medication must be in it's original bottle with a prescription label.
As laundry is done every night, two or three changes of clothing are more than enough for the child's stay. In order for us to be able to return items to their rightful owners, parents are requested to label all clothing. We also have lots of safe and colorful toys, as well as crafts and puzzles. Please note that the Rotary Home cannot be responsible for equipment arriving in a damaged condition.
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What does my child do at the Rotary Home?
Your child follows a normal day just as he or she would at home. School children go off to school on their buses in the morning with a packed lunch if required. Parents must make the transportation arrangements at least one week in advance with the school. Babies and preschoolers play with the Counsellors and Nurses during the day. After school, on weekends, and holidays, activities are planned that are appropriate for the weather and for the children in the Rotary Home at the time. These might include arts and crafts, a walk to the store, a trip to a local museum, or a picnic in the park.
The children normally sleep two to a room, unless there is an emergency, in which case there might be a third child. We have beds with side rails, and cribs - whatever your child uses at home will be used here.
Meals are nutritious and delicious. The staff and children eat together and share a lively conversation and a few jokes too! Bath and bedtime in the evening are at the usual hour that parents recommend for their child. Teenagers often enjoy a later bedtime on a Saturday night.
Therapists who normally visit you at home may keep their appointments at the Rotary Home. We cannot, however, arrange for your child to go out to doctors' or therapists' appointments. It is best to rearrange those appointments for a time when your child is not staying with us.
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What happens at discharge?
Children are discharged to their parents. Special permission, in writing, must be given to the Rotary Home if someone else such as a relative or baby-sitter is picking up the child.
We will send home with your child a discharge letter that is a summary of the visit including activities, appetite, etc. to keep you well informed. There is also a "feedback" form for parents to complete. We encourage you to send it back to us, as it helps us to know how your child's visit was from your point of view.
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Bookings Page 2
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